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We are ready to help you.
If you have any questions, write to us and we will answer you immediately.
From Monday to Friday,
from 10:00 till 18:00.
Find out more about the product, check the current state of your order and get information concerning returns.
Our customer care team is ready to give you any type of assistance, provide a detailed information about products, answer delivery questions, track your order status and help to make returns. Contact us by email in@archiviostore.it, or by phone +39 0553986638.
We accept Visa, MasterCard, Maestro, Diners Club, JCB. You also can pay with PayPal.
To guarantee that your transaction data is kept confidential, we work with our partners to provide the highest standard of payment security.
If you have placed an order, but have not received an email with confirmation, first, check if the letter was reported as spam. If no, contact our client care service by email in@archiviostore.it, or call us +39 0553986638
We accept orders from Monday to Friday, since 9:30 till 17:30. Orders placed during a weekend are process the following Monday. Purchases are dispatched within 48 hours after the order is made.
STAGES OF DELIVERY
(1) Once the payment was made, you receive an order confirmation email with all the details of the purchase.
(2) Archivio team checks the payment details and starts preparing your purchase for dispatching. This process can take several days.
Dispatching
(3) Once your order is packed, we immediately send a carrier to deliver it to you as fast as possible. You receive a confirmation email providing all the details about the delivery.
Additional information
On every stage of the delivery process we will provide you with all the necessary information concerning your order status by email.
If you are not satisfied with your order you can easily return it within 14 working days since the moment of your order confirmation. You only need to contact our client service by email in@archiviostore.it, or by phone +39 0553986638. For more information view Terms & Conditions.
Some of the shops presented on our website are temporary, so once they are closed it is no more possible to order their products as well as make returns of the items, purchased from these shops.